Audits and consultancy
What to fix, in what order.
Every finding, written down plainly: what to fix first, what it would take, and who does it. No jargon, just the order to work through and what each step needs.
Plan: Fairview Vets, 4 fixes
- Website contact form fixed
- Bookings diary connected
- Invoices reminders switched on
- Reports one monthly view built
The problem
A list of problems, no order to them.
- 01
You know roughly what's wrong with your business, but not what to fix first.
- 02
Some fixes are quick. Others take weeks. Nobody's worked out which is which, or who should do it.
- 03
Without an order, you fix whatever's loudest that week, not what's actually costing you the most.
- 04
So the list just sits there, and nothing on it actually gets done at all.
What usually happens
- Findings usually arrive as a plain list, with no real sense of what matters most.
- Cost and effort for each fix are usually left for you to work out entirely yourself.
- Nobody says who should actually do the fixing, so it just waits for someone to eventually pick it up.
- The list only gets shorter by whatever's easiest, not by what would actually help most.
How we do it
- Every finding from the check, or the audit, gets written down in order: what matters most always comes first.
- Each one comes with what it would actually take, so you know the size of it before you ever start.
- You're always told plainly whether it's something you can do yourself, or something we'd do for you.
- Nothing's left vague. Every line on the plan is something real you can actually act on today.
How it works
The plan
- 01The findings come in
From the free check, the full audit, or both, all in one place.
- 02We put them in order
What matters most first, with what each one would actually take.
- 03You work through it
Yourself, or with us doing the fixing alongside you.
Always watching
It checks itself
The plan is watched as it's worked through, not written once, handed over, and quietly forgotten. You can see exactly what's actually moved, and what's still waiting on you.
- What's been fixed, checked off as it happens, not just assumedChecked
- A fix that's stalled, flagged rather than left quietly waitingChecked
- Whether a fix actually helped once it's done, not just whether it was completedChecked
- The order itself gets checked again if your business changes enough to move itChecked
What you get
What's included
- Every finding written down clearly, in the order that matters most to your business
- What each fix would take, in plain words
- Who does each one: you, or us
- Progress checked off as fixes actually happen
- A flag on anything that's stalled
- A look back at whether a fix actually helped
- One plan, pulling together the check, the audit and the advice
- A plan you can hand to anyone actually doing the fixing
For your IT teamThe technical side, for whoever looks after your systems.
- Built from the findings of the free check and the full audit, kept in one place.
- Each item on the plan is tracked as open, in progress or done.
- Where a fix touches your systems, the technical detail is set out with it, not left vague.
- Progress is visible to you at any time, not just at a final handover.
- Handover includes the full plan in a format your team can read and keep.
Questions.
Do I have to use you for the fixes?
No. The plan is yours to act on, yourself or with anyone you choose.
How is the order decided?
By what's actually costing you the most, weighed against what each fix would take.
What if something on the plan changes?
It's watched as you work through it, so the plan moves if your business does.
Does the plan include cost?
What anything we'd build would take, and what it would cost, is set out plainly in the plan, before you decide.
Can I see progress as it happens?
Yes. Each item is tracked as open, in progress or done, so you always know where it stands.
Goes well with
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